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Acrobat deinstall problems

New Here ,
Dec 30, 2020 Dec 30, 2020

Hi,

I deinstall Acrobat Reader and installed Acrobat DC, but if I open a PDF document the reader opens. How can I deinstall the reader on Mac correctly?

Finder doesn't list Acrobat Reader under programs and under service tools don't exist an uninstaller.

 

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General troubleshooting , How to
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1 ACCEPTED SOLUTION
Community Expert ,
Dec 30, 2020 Dec 30, 2020
LATEST

How did you uninstall Reader? There should be an actual "uninstall" program in the Reader folder.

As far as the AcroCleaner app is concerned--what version was your Reader? Cleaner only handles 11 and DC. 

 

Try the Adobe CC Cleaner--it should list your Acrobat installs too.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

David Creamer: Community Expert (ACI and ACE 1995-2023)

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New Here ,
Dec 30, 2020 Dec 30, 2020

AcroCleanerTool says Acrobat and Reader are not installed but Reader opens.

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Community Expert ,
Dec 30, 2020 Dec 30, 2020
LATEST

How did you uninstall Reader? There should be an actual "uninstall" program in the Reader folder.

As far as the AcroCleaner app is concerned--what version was your Reader? Cleaner only handles 11 and DC. 

 

Try the Adobe CC Cleaner--it should list your Acrobat installs too.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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