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AALEXX17428396
AALEXX17428396
Known Participant
July 11, 2022
Question

Acrobat: Error Message: No Dictionary Found, Installation May Be Incorrect

  • July 11, 2022
  • 1 reply
  • 3483 views

Hallo.

Seit letzter Woche habe ich plötzlich folgende Fehlermeldung in Acrobat, wenn ich z.B. Kommentare schreiben möchte:

Fehlermeldung: Kein Wörterbuch gefunden, möglicherweise ist die Installation fehlerhaft

 

Das Program läuft seit Jahren stabil. Ich habe auch nicht neues installiert oder dergleichen. Kann ein update fehlerhaft sein?

Was kann ich tun?

 

Danke!

Alexander Thomas

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    July 11, 2022

    Hi Alexander,

     

    Thank you for reaching out.

     

    As the message says installation may be incorrect, please try to reinstall the application. Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html) on the machine.

    Restart the machine and then install the application from the following page.

    Acrobat Pro DC: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

    Acrobat Reader DC: https://get.adobe.com/reader/enterprise/

     

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

     

    AALEXX17428396
    AALEXX17428396Author
    Known Participant
    July 15, 2022

    Hallo!

    For Information: I have tried this process again, with the same result.

    Deistalled Acrobat

    Worked the cleaning tool

    Installed Acrobat anew

    Everything is fine, dictionary is on.

    Next day:

    opend Acrobat, dictionary is gone.

     

    It is repeatable.

    What is wrong with Acrobat?

     

    Thanks!

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      July 19, 2022

      Dear Meenakshi,

      I have tried to do, but received just an error window, see attached. It said, I do not have the current version, I think. But it should be the right version 2022.001.20169, se picture attached.

      So I don´t understood what the problem is.

       

      Thanks!

      Alex

       


      Please try creating a new user profile on the machine.

      Then install the application there and check if you experience the same behavior.

      If the issue persists, we may need logs for further investigation.

       

      Let us know how it goes.

       

      Thanks,

      Meenakshi

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