Copy link to clipboard
Copied
delete thanks
Copy link to clipboard
Copied
Hi there
We are sorry for the trouble. As described, the application is not openong after some service files were removed.
Please try to remove the application using the Acrobat Cleaner Tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs , Reboot the computer and reinstall the application using the link Acrobat download and installation help
Let us know how it goes
Regards
Amal
Copy link to clipboard
Copied
Hello,
I tried the cleaner tool and did not work.
Copy link to clipboard
Copied
If you delete or disable any component it may stop working, everything has a reason. Suggest you do a Repair. But, what do you mean “portable”? Did you install “Acrobat portable”?
Copy link to clipboard
Copied
Yes, I tried the acrobat cleaner tool already and redownloaded with same issue.
Copy link to clipboard
Copied
Thank you. Please explain "portable", this may be important.
Copy link to clipboard
Copied
Portable as in the portable verison, Adobe Acrobat Pro DC Portable
Copy link to clipboard
Copied
This is not Adobe’s software. It is an unauthorised copy and likely to contain malware. To run your Acrobat DC subscription you must use Adobe's own download. It is not portable.
Copy link to clipboard
Copied
Oh, I did not know I'll delete it
Find more inspiration, events, and resources on the new Adobe Community
Explore Now