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Constantemente se cuelga, cuando estoy resaltando un texto, pero que es una imagen.
Soy estudiante y es muy difÃcil resaltar si constantemente tengo que estar guardando y el programa tildado y cerrándose.
Hay forma de corregir esto?
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Hi Petosims,
As per the issue description mentioned above, Acrobat is crashing when trying to highlight a pdf (an image), is that correct?
Please try following troubleshooting steps:
1- Try highlighting another pdf file and check if this behavior continues.
2- Check if any update is pending - launch Acrobat > click Help > "Check for Updates".
3- If that doesn't work, try repairing Acrobat by click "Repair Installation" under Help.
You may also visit the following link discussing the similar issue:
Acrobat Reader freeze on highlighting text
Could you share the version of Adobe Acrobat installed on your machine: Identify the product and its version for Acrobat and Reader DC
And, the operating system installed on the machine- Mac/ Windows?
Is there any error message you are receiving when Acrobat hangs?
Does Acrobat still hang when you highlight a normal pdf file (not scanned)?
Keep us posted with the results.
Shivam
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Hi Petosims,
Thanks for reporting the issue!
We are also able to replicate the issue at our end for image/scanned PDFs.We have added this to our backlog.
Will let you know once we plan to deliver the fix.
Regards,
Arvind
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