Acrobat is PAINFULLY slow to edit doc

[adobpkn]

I opened a PDF created by another company and simply wanted to delete a few fields and add a company logo.  The app is so slow I can barely use it...  Just to move the logo I've pasted using the arrow keys is an excruciatingly slow process.  Moving left or right or up or down "5 clicks" can take 30 seconds.  Seriously adsurd...  I.e.  Get up and walk away from the machine while it is trying to move an image within the document or even simply scroll.

Yes, my machine can handle this app.  Brand new iMac w/ 256gb of ram.  Acrobat acts like I'm using an Intel Pentium from the mid-90s.  I run Illustrator all day / every day without an issue.  Acrobat is unusable.

Surely there's a solution???????

[Amal. · Accepted solution]

Hey Daniel

we are sorry for the trouble. 

Please make sure that you have the latest version of the application (20.006.20042) Go to Help > Check for Updates.

If it still doesn't work please try the following steps

• Remove the application using the Acrobat Cleaner Tool (https://labs.adobe.com/downloads/acrobatcleaner.html)
• Reboot the computer 
• Reinstall the application using the link (https://helpx.adobe.com/in/download-install/kb/acrobat-downloads.html)

If it still doesn't work, please create a new test user profile with full admin rights or enable the root account in mac (https://support.apple.com/en-us/HT204012) and try using the application there and check

Let us know how it goes

Regards

Amal

[bob3054983]

I found a way to resolve my issue and I think I've identified the source of the lag issues.  When I log into my Adobe via my work account and download/install Adobe Acrobat Pro (AAP), the download file is a small 3 megabyte installer file, that, when run downloads/installs AAP.  This install is the one that lags out after a few minutes of use which renders the app virtually useless and impossible to use.  I suspect this installer is lagging out because of a hidden (broken?) connections to Adobe's cloud.

Resolution: 

The ADMIN for our company's account logged in, which has a totally different set of menus and they created an installer package for Adobe Acrobat Pro (AAP) and downloaded that.  It is much much larger the 3 megabyte file used in the above procedure and this installer installs AAP which has NO lag issues at all.  

I hope this helps anyone else after 3+ years.  Come on Adobe, you NEED to do better on resolving these issues on your own.  

[Jason25606791oft3]

I see your post is from Dec 2023. Feb 2025 now it it is painfully slow. I want/demand Livecycle Designer back. That worked just fine. I don't have time for all the lag, and for bad form creation has become.

[YMS34357715jynx]

Use PDFSuite - it's so much  better and less expensive.

[knz_toyz]

I'm running Acrobat Pro 2020 (Classic) for Mac OS and this is a killer. I've asked how to remove and go back to a previous version but can't seem to get answers on either question. What is going on with Adobe? This issue appears to have been out there for awhile and yet they don't seem to be doing anything. Why???

[MediaAlpha5E6E]

Rebooting does nothing.  If I just want to look at all the agreements, that takes for ever, sort by status, that takes for ever, go into an agreemtnt to take action, that takes for ever...and rebooting/restarting the whole computer does nothing.