• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Acrobat Mass sign stucks in "In Progress"

New Here ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

Hey together,

i try to mass sign a document via Adobe Acrobat. 

But whenever I add the E-Mail addresses and the .pdf and press the Next Button, The Site stucks in "In Progress" state.

I tried different clients etc. 

 

Someone can help me? 

TOPICS
Crash or freeze , PDF forms

Views

147

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

Hi lars_7969,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please send documents via the Acrobat online account and see if you are still experiencing the same behavior.

In the meantime, update the Acrobat to the latest version and reboot the machine once. In Acrobat, go to Menu > Help > Check for updates.

 

If you are still experiencing the same behavior, let us know. We will get this checked.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 07, 2024 Oct 07, 2024

Copy link to clipboard

Copied

LATEST

Hey, via the Acrobat online it says i don't have the right license? I have the Adobe Creative Cloud. Is this not availaible in it? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines