Acrobat me demande chaque fois de me connecter

[WoodyLeChtimi]

Bonjour.

A chaque utilisation d'Acrobat, je dois me connecter.

Des solutions sont proposées ici :

https://helpx.adobe.com/fr/download-install/kb/acrobat-repeatedly-prompts-for-sign-in.html

Je les ai toutes essayées, sans succès.

Cela devient insupportable. C'est pareil pour vous ?

[AkanchhaS · Accepted solution]

Hi @WoodyLeChtimi 

Sorry to hear about the trouble caused.

There are 4 different solutions here, https://helpx.adobe.com/download-install/kb/acrobat-repeatedly-prompts-for-sign-in.html surprised that none of the four steps worked here.

Please install Acrobat Pro clean; if that doesn't work, launch the application in a hidden admin account. 

• Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

• How to create a Hidden Admin account: https://answers.microsoft.com/en-us/windows/forum/all/how-to-enable-the-hidden-administrator-in-wind... 

Are you running this in an Enterprise environment? 

Thanks,

Akanchha 

[WoodyLeChtimi]

OK, thanks a lot, Akanchha. I will proceed as soon as possible.

I am on a standalone environment.

[WoodyLeChtimi]

Hi @AkanchhaS 

I followed your advice and it works : after a few days of use, I got no request for connection.

Thanks a lot!

Jean-Luc

[AkanchhaS]

Hi @WoodyLeChtimi 

That sounds great! Let us know if there's any further assistance is required. 

~Akanchha

[JACKY37585461264y]

ces gens sont des incapables. on ne su^porte plus ADOBE