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1

Acrobat New Experience - No Undo and Redo button available on main screen

Community Beginner ,
May 31, 2023 May 31, 2023

It seems that the Acrobat New Experience has thoroughly removed any option for menu customization that would allow for placing the Undo and Redo buttons to the main screen - which is required in order to provide multiple Undos with single clicks (CTRL-Z does only an undo of the last change and of course doesn't name the last change to be undone).

 

Instead, the only way to do multiple Undos is the new Hamburger Menu and the rather unintuitive collection of tools, named "Undo, redo & more" (the "more" part  of it even including the command to close the document ???).

 

This directly led me back to the "Old Experience" and reading about the fact, that Adobe calls the New Experience "experimental", I miss any option to provide feedback on their experiment. The chat bot doesn't even resolve the New Experience term and instead offers to buy a new plan 🙂

 

Seems to be a case of Engineer gone wild while Product Management is on vacation.

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Modern Acrobat
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correct answers 1 Pinned Reply

Adobe Employee , Sep 07, 2023 Sep 07, 2023

Hi All,

 

Hope you are doing well.


We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.

 

We are actively working on all the currently unavailable features, such as customizing the Easy access to undo & redo on the top bar , All Tools positioning or user interface. And we will address them with the highest priority.


As you get more comfortable with the new interfa

...
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Adobe Employee ,
May 31, 2023 May 31, 2023

Hi @Robert Molini 

 

We are sorry to hear that

 

Please go through the help page https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html and see if that works.

 

You may also share your feedback with the engineering team using the link https://acrobat.uservoice.com/

 

Regards

Amal

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Community Beginner ,
Jun 01, 2023 Jun 01, 2023

Well, at least there's a way to provide feedback now - as well, opening Acrobat again my previous deactivation of the New Experience led to a dialogue asking me for further input.

 

I've also added that the new menu structure (placing menu categories all over the place) is somewhat confusing. What might be a helpful approach is to stick to the menu structure used in all the other Adobe apps like Photoshop, InDesign, Illustrator etc.

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New Here ,
Jul 02, 2023 Jul 02, 2023

Did you get an anwer? I don't see the undo option since the new format came out. In addition, when I am aligning check boxes etc. the options aren't labled. I am having to guess the alignment option. If I select the incorrect option there is not undo option. 

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

No answer other than the one above (read the help page 🙂 )...

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New Here ,
Jul 26, 2023 Jul 26, 2023

This is a major flaw and extremely frustrating. I can't even find a way to modify one of numerous disorganized tool bars. If the update does not make my life easier, I do not want it! We are under enough pressure as it is. I am having to close the document without saving if I want to perform more than one undo. Redo is just as important. Remember what it looks like...

Cynthia31320727xuhb_1-1690403521781.png

 

 

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Guide ,
Jul 26, 2023 Jul 26, 2023

You can just disable the New Experience.

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Contributor ,
Sep 08, 2023 Sep 08, 2023

How do I do that? I uninstalled and looked for previous versions options under apps but it no longer seems to be there . . .

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

Following Adobe's guide, within the new Acrobat experience you use the Hamburger Menu (on Windows) or "View" (on MacOS) and choose "Disable new Acrobat". 

 

That said, it's worthwhile mentioning that in my installation the way to enable the new experience ("View --> Enable new Acrobat") isn't available anymore... understandable, after this kind of feedback.

 

So hopefully, they've left a way to get rid of it and didn't remove that as well 🙂

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

I agree. I'm very disappointed to see that the undo and redo buttons are missing (easy to access).  I use these frequently.

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New Here ,
Sep 18, 2023 Sep 18, 2023

In my computer Undo and Redo does not work at all (even in the hamburger menu they are allways inactive). Moreover plugins (PLDA and Pitstop) disappeared from text menu.

I immediately switched back to previous version.

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Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

Hi All,

 

Hope you are doing well.


We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.

 

We are actively working on all the currently unavailable features, such as customizing the Easy access to undo & redo on the top bar , All Tools positioning or user interface. And we will address them with the highest priority.


As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re happy to provide helpful resources and answers to your questions.


If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows and View Menu on MacOS. We will follow up with a detailed community-featured post, guiding you to familiarise yourself with the new interface and regular updates on upcoming changes.

 

Thanks,

Anand Sri.

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Community Beginner ,
Aug 31, 2025 Aug 31, 2025

I'm in the middle of a complex edit on Acrobat and accidentally deleted something. You seem to be stating that there is nothing I can do to 'undo' that deletion. I am using Window 11, Adobe AcrobatInk isntalled July 2025 on a refurbished laptop. I think the auto-save kicked in before I had worked out what a Hamburger menu is, and I have no idea what a UI is, so by now the Undo, Redo and more has greyed out, and I'm thinking why did I bother using Acrobat, maybe Word word have done the job for me.

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Community Beginner ,
Aug 31, 2025 Aug 31, 2025
LATEST

UI means User Interface, and Adobe released an experimental new version of it for Acrobat where a lot of things looked different - among the most annoying was, that Undo/Redo would not have simple buttons on the main menu bar anymore but would now be placed unter "Menu" --> "Undo, Redo & More", so of course still available but very difficult to reach during the flow of work.

 

In your case, if Undo / Redo are greyed out, the action history of your input is indeed gone - I'd not expect this to happen because of Auto-Save, but rather you might have actively saved and closed the file in the meantime?

 

There is an action under "Undo, Redo & More" called "Revert" which would restore the last saved version - you might give it a try.

 

Otherwise, depending on where the file is located that you edited (e.g. OneDrive as you mentioned Windows 11), there'd be a version history of the file that would also allow you to restore a version before you deleted accidentially.

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New Here ,
Sep 14, 2023 Sep 14, 2023

This new version sucks!  Why did you guys overhaul everything and move it to the right?  Where are all my buttons and options?  I can't find anything easily!  Where are the undo-redo buttons?  I use this all the time. This is super frustrating! 

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