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Acrobat printing many copies of each page in pdf file

Guest
Nov 09, 2018 Nov 09, 2018

Let me see if I can explain this correctly.

I have a 3 page PDF document. When I try to print it (either single or double-sided), the first page prints on the front AND on the back. Page two and three do the same. I have Acrobat Pro 9.5.5 running on an iMac under Mac OSX 10.8.5.

All worked okay all this time (for many years). The only change was the addition of a Lexmark C2425dw printer (the same thing happens on this printer too).

I have checked the properties of the document and the settings of the printers (they all look correct). I make sure I only print one copy (in the print window).

I have printed an email message that is two pages and it prints as it should (page one on the front and page two on the back page - without any extra copies).

Any idea(s)? Regards, Al

TOPICS
Print and prepress
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1 ACCEPTED SOLUTION
Adobe Employee ,
Dec 24, 2018 Dec 24, 2018
LATEST

Hi AlCPorter,

As per the issue description mentioned above, you are facing issue when printing pdfs on your mac machine using acrobat 9, is that correct?

Acrobat 9 is not compatible with Mac OS 10.8. so problems with it are to be expected. Refer: Older versions of Acrobat (XI, X, 9) system requirements

You may try resetting preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default.  reboot the machine after resetting preferences and try again.

You may also try printing pdfs as image and check if that helps: Print PDF as image | Adobe Acrobat, Reader

Thanks,

Shivam

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Adobe Employee ,
Dec 24, 2018 Dec 24, 2018
LATEST

Hi AlCPorter,

As per the issue description mentioned above, you are facing issue when printing pdfs on your mac machine using acrobat 9, is that correct?

Acrobat 9 is not compatible with Mac OS 10.8. so problems with it are to be expected. Refer: Older versions of Acrobat (XI, X, 9) system requirements

You may try resetting preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default.  reboot the machine after resetting preferences and try again.

You may also try printing pdfs as image and check if that helps: Print PDF as image | Adobe Acrobat, Reader

Thanks,

Shivam

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines