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Acrobat Pro 2022 "Uploading and converting" saved PDF compatible .ai files prior to opening.

New Here ,
Oct 25, 2022 Oct 25, 2022

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Previous versions of Acrobat worked smoothly when simply dragging and dropping saved PDF compatible Adobe Illustrator files onto Acrobat to open instantly. Now Acrobat obnoxiously pauses while "Uploading file to Adobe Document Cloud..." and then "Converting your file..." before opening or sometimes won't open at all and locks up Acrobat. I've turned off preferences for uploading to cloud to no avail.

Saving out as an .ai legacy version seems to work quicker without the uploading and converting to open instantly.

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General troubleshooting

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Engaged ,
Sep 09, 2024 Sep 09, 2024

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any more information on this topic?

I'm trying to process an entire graphic novel done in AI art through Acrobat (I'm using Pitstop) but I cannot pause for each image to upload to Adobe's cloud. (I also am not allowed to upload these assets to cloud storage, especially when I cannot manage access.)

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