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Acrobat Pro Crashing Constantly on M1 Mac

New Here ,
Jul 29, 2021 Jul 29, 2021

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Acobat Pro seems to crash constantly when attempting to edit larger PDF files. Full uninstall/reinstall is not helping. Running on a M1 Mac, Big Sur 11.5.1. Any ideas?

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Crash or freeze , Edit and convert PDFs

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replies 102 Replies 102
Participant ,
Apr 17, 2024 Apr 17, 2024

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Hi Neil. I've reached out to Adobe to find out what's going on with that settting. Will advise their response.

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New Here ,
Apr 18, 2024 Apr 18, 2024

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Cheers. I joined the thread because I, too, have an M1 (ie. not Intel). Either way, option ain't there no more!

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi there,

 

Hope you are doing well and thanks for reaching out.

 

Please note that UI is not required as by default Acrobat has been made to run in native apple mode only. If it’s not running then please check if old keys as below are set to disable the apple mode. Also check if this is disabled by the OS “Run in Rosseta’ checkbox present in Get info dialog of OS.

 

Old Keys:
~/Library/Preferences/com.adobe.Acrobat.Pro.plist/AcrobatRunInNativeModeDC
To enable native mode, AcrobatRunInNativeModeDC : YES
To enable emulation mode again, set it to NO

 

For more information please check the help page: https://adobe.ly/4aWLdOy

 

Regards

Amal

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