Acrobat Pro DC: Link alt text is not being read (accessible PDF)

[A11y Cat]

I can't find any helpful information on this issue, so I'm hoping just asking will help.

I have a fully tagged PDF, but I'm having issues with the links. In my Tags pane, the order is:

• <Sect> Title
  • <Link> Title
    • [Actual link text]
    • Link - OBJR

In the Properties, I have the alt text set as "[Actual link text.]" However, when I run NVDA (my screen reader), it still just says "link" with no descriptive text. If I open the PDF in FireFox and run NVDA, it reads out the raw link URL which is like, an Accessibility 101 big no-no. 

I can't for the life of me figure out how to just get the link to consistently read out the alternative text I've set for it. Is there a setting I have wrong? A checkbox unchecked? I can't find a reliable answer anywhere. 

Any help or suggestions would be very much appreciated. Thanks!

[RachitJain]

Hi,

Please share the steps related to how you are reading the link i.e. from Tags panel or document? Also, please share the Adobe Acrobat version, OS version and NVDA version you are using. 

Generally when we hover on the link or bring nvda focus on the link in document, the NVDA reads the link alt text if available else it reads the link text.

Thanks

Rachit

[A11y Cat]

Acrobat version: 22.002.20191

NVDA version: 2022.2

OS version (Windows 11): 21H2

In terms of steps, after putting together the document (manually adjusting tags and reading order and such), I will close anything out in Acrobat related to editing the document and close out the Tool and Navigation panes. Then I turn on NVDA and run through the document, check reading order, and Tab through links. When NVDA would only announce "link" is when I opened up the PDF in FireFox to check there and that's when the link would only read out the raw URL (example, h t t p s colon forward-slash forward-slash w w w dot google.com forward-slash ).

I've attached a screenshot of one of the link in my tags panel to show organization. And the Object Properties have the alt text set to "Cornell University." But still, all I'm getting is "link" and the raw URL.

[RachitJain]

Hi, 

Once you make changes to the document, save the document first and then use the Screen Reader. Alse try to close and reopen the file and then read the documnent using NVDA.

Please tell us if this helps in resolveing your issue.

Thanks

Rachit

[maxwithdax]

1. Realize that in a browser your PDF will read differently than natively in the Acrobat environment.

2. Can you post a screenshot of the Object Properties?

3. Did you set Actual Text at any time and then go back and delete it? This can sometimes leave a ghost tag in the object structure.