Acrobat Pro DC says it cannot verify subscription status

[OldBob1957]

Mac computer currently running Catalina (10.15.7). I have signed out then back in to my account. Everything else has no problem.

Any ideas?

[Karl Heinz Kremer · Accepted solution]

If it's not a network problem (meaning, all your other applications can access the internet), you may have to get in touch with Adobe's customer service. They are the only ones who can fix activation or subscription problems: http://helpx.adobe.com/contact.html

[Worker1998]

Thank you. I have done so and I now have some things to try.