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Acrobat pro: text recognition error

New Here ,
Oct 12, 2022 Oct 12, 2022

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When I try to scan and OCR text recognition in Acrobat pro, it shows an unknown error and I cannot OCR the PDF and already have Adobe License also..
Please let me know the solution.OCR error.JPG

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Community Expert ,
Oct 12, 2022 Oct 12, 2022

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This query is better suited for Acrobat forum. Moving it over

-Manan

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Adobe Employee ,
Oct 14, 2022 Oct 14, 2022

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Hi,

Thanks for reporting this issue.

Can you please try the steps mentioned under-

https://helpx.adobe.com/in/acrobat/kb/acrobat-could-access-recognition-service.html

Let us know if this does not resolve your issue.

 

Thanks,

Gaurav Maheshwari

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New Here ,
Oct 14, 2022 Oct 14, 2022

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Thanks for the reply.
There is no solution listed at that link.
Please let me know the solution.

 

Regards,

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Adobe Employee ,
Oct 14, 2022 Oct 14, 2022

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Hi,

Corrected the link.

Please try the steps-

https://helpx.adobe.com/in/acrobat/kb/acrobat-could-access-recognition-service.html

 

Thanks,

Gaurav Maheshwari

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