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Acrobat Pro X combine context menu is present, it's just blank.

Community Beginner ,
Mar 25, 2013 Mar 25, 2013

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The right-click context menu to combine files was available two days ago at the latest.  When I tried to use it today, the placeholder is there, but there is no text.  The entry still functions as intended, it's just annoying.  See the pic.

Any thoughts? <edit> I've done an uninstall/reinstall, manually registered the .dll, and done inverted jumping jacks, all to no avail.

Wherediditgo.png

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Deleted User
Jul 03, 2013 Jul 03, 2013

Hi,

I have/had this issue too, so I thought I'd share my experience with it.

In my case, it seemed to be related to the Google Drive client for Windows. The issue showed up after I installed it and would go away if I uninstalled it. However, with Google Drive installed, the issue wasn't always present.

So I've still got Google Drive installed and seemed to have rid myself of the problem. Well, it's been fine for a about a week so far since I took the following steps below.

  • I used CCleaner to view t
...

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New Here ,
Jul 01, 2014 Jul 01, 2014

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RK97 Ah, I see. You unregistered Google Drive's context menu but never registered it again. Not what I wanted. Uninstalling Google Drive and reinstalling it got everything working again.

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New Here ,
Apr 30, 2015 Apr 30, 2015

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The fix that SolidVolume presented is a good workaround.  It works on my system and leaves me with both Google Drive and Acrobat installed properly.  I have Acrobat 9 and Windows 7 Pro 64.  However, I use FreeCommander, and to see the effect there, I had to restart FreeCommander.

Also, I used FileMenuTools instead of CCleaner to disable the context menu items.

Note there are several places to disable GDContextMenu and you probably should disable them in all the places:

  • All File Types
  • Directories
  • Shortcuts

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Explorer ,
Sep 12, 2016 Sep 12, 2016

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Worked for me, thanks!

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New Here ,
Jan 10, 2018 Jan 10, 2018

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I found your solution quite helpful. Adobe's workarounds (registering the Adobe context menu .dll file) don't work for a simple reason, I believe.

CCleaner>Tools>Startup>Context Menu shows that the two Google Drive context menu items are called “contextmenu64.dll”, exactly the same as Adobe Acrobat's ContextMenu64.dll. I suspect Windows has to activate one and disable the other.

Google has highly-paid but dumb-as-a-rock engineers in its midst.

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New Here ,
Apr 26, 2020 Apr 26, 2020

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After I tried most of the other proposed solutions this was the one that made it all work! The problem was also solved when I installed a trial of Acrobat DC but as it was a trial it was not solving the problem for good with Acrobat X pro.

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