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Acrobat Professional 2017

New Here ,
Nov 29, 2018 Nov 29, 2018

I downloaded the program successfully however when I go to extract files i get the response "Files in use"  Some files that need to be updated are currently in use.  Then in the box it list Adobe Application Manager.  I ran troubleshooting and got the response " Incompatible Application"  What to I need to do?

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Install update and subscribe to Acrobat
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1 ACCEPTED SOLUTION
Advocate ,
Dec 04, 2018 Dec 04, 2018
LATEST

Acrobat installers on Windows check if PDApp.exe and Setup.exe processes (part of the Adobe Application Manager) are not currently in use. If they are, installation will not continue.

You can try-

1. Wait while these processes are no longer running (open Task Manager and search through all running processes) and try installing Acrobat.

2. Restart system and try installing Acrobat.

3. End these processes using Task Manager and try installing Acrobat (least favorite option; generally it is not advisable to kill processes)

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Community Expert ,
Dec 04, 2018 Dec 04, 2018

what's your os?

what acrobat file (name, extension and size) did you download?

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Advocate ,
Dec 04, 2018 Dec 04, 2018
LATEST

Acrobat installers on Windows check if PDApp.exe and Setup.exe processes (part of the Adobe Application Manager) are not currently in use. If they are, installation will not continue.

You can try-

1. Wait while these processes are no longer running (open Task Manager and search through all running processes) and try installing Acrobat.

2. Restart system and try installing Acrobat.

3. End these processes using Task Manager and try installing Acrobat (least favorite option; generally it is not advisable to kill processes)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines