Acrobat Serial Number Attached to old PC and Laptop

[Ryan_Gibbons0065]

My Acrobat X license has been working great up until now. I recently upgraded my PC and in the process also clean installed Windows 11 on my laptop. My Acrobat X serial number is now telling me it is still connected to my old desktop and my laptop. How do I revoke my license on two operating systems that essentially don't exist anymore?

I did go through the process of unbinding my serial number before reinstalling new operating systems. However, it didn't seem to work out the way it is supposed to.

[try67]

If you don't have access to those machines, then you're out of luck, unfortunately, as Adobe took away the option to reset the activation counter from its support staff some months ago.

[Ryan_Gibbons0065]

Well that's a pain. Thanks for the info!