Acrobat will not print the title on documents

[ProtosTV]

Left is Microsoft Edge Print, Right is Acrobat. Happens on multiple printer brands. How do I fix this issue?

[try67]

Can you share the file? Did you create it yourself? If so, how?

Also, what exact version of Acrobat are you using, and on what OS?

[ProtosTV]

I myself do not create the files. they are created throughout the organization but this problem only seems to happen in acrobat but it happens on different computers running the newest version of acrobat on windows 10 or 11. File is attached to this post

[Abambo]

In addition, please share a screenshot of your print dialogue(s).

[ProtosTV]

I don't get any dialog. not on the system anyway. I just hit print and it sends to the printer and prints out the document

[Luke Jennings3 · Accepted solution]

Your pdf was created from Word. I can print the pdf if I select the "Print as image" option under the Advanced print settings. It may be possible to re-create the pdf from Word using a PDF/X setting, (PDF/X-1a) which may fix the Acrobat print issue.

[ProtosTV]

This worked! Thank you very much!