Acrobat XI Pro Setup Interrupted

Report · Jan 11, 2013

When I try to install Adobe Acrobat XI Pro, it goes through almost the entire process, but does not complete. The first time I tried installing it, it stopped with 17 seconds to go and then just stopped... nothing happened for an hour or so... I had to use Task Manager to end the process. I have tried several times since then and always get to within a few seconds of being done, but now, instead of stopping, the setup program rolls everthing back and then displays the following message...

Setup Interrupted
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The wizard was intertrupted before Adobe Acrobat XI Pro could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again.

What should I do to get this to complete its installation? Just so you know, I had installed this once on this computer, but deactivated the installation because the people I bought the computer from needed me to reinstall Windows 8 Pro from scratch (I had RAID problems and the removed and then recreated the RAID which required a completely new install of Windows 8).

Report · Jan 14, 2013

Rick,

Based on the provided installation log file the issue is that special action that does serial number registration and other related stuff is failing.

I cannot help you further except bringing this particular topic to the attention of the proper folks at Adobe.

You will probably be asked to provide few more log file(s) related to licensing.

Let me know if this is something you would like.

View solution in original post

Report · May 20, 2015

I'm having the same issue and this is marked as answered, has a solution been found?

Report · May 20, 2015

I too am having the same and would like a fix!