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4

Add Text Comment - fades and grays out

Community Beginner ,
Dec 09, 2016 Dec 09, 2016

I've used the "Add Text Comment" feature for years with no problem, but now when I've finished putting in the text and leave the box the letters fade and gray.  I've tried everything I can find in the format bar.  When the box is active, the text is perfect.  When the box is not active the text washes out similar to as being set behind an image.  I tried the Chat Tech, but that was very time absorbent and proved to be totally useless. 

Help please?  Any ideas?

TOPICS
Edit and convert PDFs
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2 ACCEPTED SOLUTIONS
Community Expert ,
Dec 11, 2016 Dec 11, 2016

I just tried to recreate this issue on my Acrobat XI installation (Windows), and could not get it to behave like yours.  I have heard of a similar bug in earlier versions of Acrobat.  I would recommend you report this as a possible bug in Acrobat XI using the following link:

Adobe Acrobat - Feature Request/Bug Report Form

If something else comes to mind, I'll be sure to let you know here.

My best,

Dave

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New Here ,
Jan 12, 2024 Jan 12, 2024

I work in IT and found that Uninstalling the application and then removing the folder c:\program files (x86)\Adobe and then re-installing, solved the issue.

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New Here ,
Jan 12, 2024 Jan 12, 2024

I work in IT and found that Uninstalling the application and then removing the folder c:\program files (x86)\Adobe and then re-installing, solved the issue.

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New Here ,
Apr 17, 2024 Apr 17, 2024

I completely uninstalled the application, and then removed the folder c:\program files (x86)\Adobe, and then rebooted, and then downloaded/re-installed Adobe Pro fresh from the online store, but it did not solve the issue.  
Anyone have any other ideas to prevent text comments from fading?

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