I am trying to add rich media (video) into PDF (Adobe Acrobat Pro DC) but it appear to be just a black box after. I saved the video in different formats to try with Adobe Media Encoder, all H.264 compressed but none of them work.
There seems to be a lot of issues with video in PDF as of late. I just tried this, and also have a black box that will not play. I'll poke around with it to see if I can figure something out!
Interesting... I saved, closed the PDF, then re-opened it. With the hand tool, I clicked on the video and got the usual security warning. I told Acrobat to always trust the PDF's content, clicked the video box with the hand tool, and nothing happened. I then switched to the select tool, and double-clicked... and it started to play. After that, the hand tool worked to trigger the video too. I don't think the arrow select tool had any part in it... I think I needed to double click, and then wait for the 'mechanics' to process the request to play... and then it worked. See if that will work for you. Double click... and let it 'think' for a few seconds.
In my case I do exactly the same only that after double clicking it again nothing changes: AA shows notification saying "connecting...", it looks like it is processing the video... and then the video "blinks" and stays black again. Sometimes it has a green line in the middle, sometimes not 🙂 The video is like 10MB, so should not be difficult to process.
I realize it is a glitchy feature but was hoping to make it work for my project. Cannot find any other way to add video to pdf even with a third party apps, probably will just insert links instead.
Yes, when my attempts worked, I also saw the Connecting... message first. Then mine played. I assume you've tried a different video file to test? Do you have a different computer to try to open & play the file? I wasn't expecting mine to play on another machine, and it did.
Also... when I emailed it to the other machine for testing, the embedded video player looked different than on the first machine - this might indicate that playing the video is dependant on what is externally installed on the machine (not within Acrobat itself).
Very interesting... I tried to do it on another PC (which is also Acer) and it seems to work. So Acer Aspire 5 - doesnt work, Acer Swift 3 - works. Both of them are mine and all the software is exactly the same (the one which works is older actually). Now I need to find why, there must be some difference 🙂
I am wondering if it has something to do with Adobe stopping Flash support. Because I literally cannot find any other thing which is different from one PC to another...
same here. tryed almost every codec via media encoder (h264, wmv, mpg2 etc.) but when I play the videos they just show the audiowave. Tried it on multiple PCs (Windows 10, latest build, all drivers updated) with Nvidia and Intel Chipsets - DC or just Reader, no luck.
Well, this issue is still ON. Especially, after the last update to Acrobat Pro. According to MANY Adobe experts, as well as official customer-care - this is a major bug which hasnt been resolved yet. Hence, I had to go back to an older version, which - however - lacks other features. Honestly, whoever is able to embed a video on Acrobat Pro in 2023...well, good for you. Is just a bit awkward to pay full subsciption for so many years and to have to build a presentation on a third-party PDF editor. Nice one.
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