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adding text on document problem

New Here ,
Jan 30, 2023 Jan 30, 2023

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just started last 2 documents I have pened to fill out (applications)

I select edit from tools, then on the papplication I select add text

text box open I start typing and it take the first letter then starts showing gibberish text going left of that letter

I haven't changed any settings that I know of

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Edit and convert PDFs

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Adobe Employee ,
Jan 30, 2023 Jan 30, 2023

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Hi @Christine281733994is5 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20314 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

Regards

Amal

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