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Adobe Acrobat 10 ran perfectly on Windows XP and will not run on Windows 10 under any compatibility setting - help?

New Here ,
Mar 04, 2018 Mar 04, 2018

I used the Windows 10 program troubleshooter and gave up so I sent a message to Microsoft and cam back after detecting that the program is not compatible with Windows 10.  I cannot imagine and expensive program like Acrobat not working some way on Windows 10

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Install update and subscribe to Acrobat
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1 ACCEPTED SOLUTION
Community Expert ,
Mar 04, 2018 Mar 04, 2018

Time for an upgrade.

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Community Expert ,
Mar 04, 2018 Mar 04, 2018

can you install acrobat x?

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New Here ,
Mar 04, 2018 Mar 04, 2018

Sorry I do not have the software which was on the PC - but it appears to be X or XI

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New Here ,
Mar 04, 2018 Mar 04, 2018

I checked - the app is called Adobe Acrobat X Pro that will not function on Windows 10 due to compatibility

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LEGEND ,
Mar 04, 2018 Mar 04, 2018

It’s long past being supported but some people have success. What EXACTLY happens?

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New Here ,
Mar 04, 2018 Mar 04, 2018

It does not open when clicked.  But if I go to program files and right click the .exe file I can select troubleshoot compatibility.  No matter which version of Windows selected when the program last worked XP, 7, 8 etc. the Windows 10 does not recognize it to open it.  Then if I go to select the Notify Microsoft the detector runs on my PC for a while and then messages that it is not compatible.  But for such an expensive program I wonder about that - maybe a geek knows what is wrong.  Thanks for your help!!!!

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LEGEND ,
Mar 04, 2018 Mar 04, 2018

You say it doesn’t open when clicked... what do you click? And what happens? I recommend, Ignore the compatibility stuff for now and look instead at the original problem.

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New Here ,
Mar 04, 2018 Mar 04, 2018

Circle grinds a few seconds and nothing happens - no message - just does not open

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New Here ,
Mar 04, 2018 Mar 04, 2018

I go to start, apps and the acrobat.  I've also tried going to the .exe in programs and same result

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Community Expert ,
Mar 04, 2018 Mar 04, 2018

Time for an upgrade.

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New Here ,
Mar 04, 2018 Mar 04, 2018

i separately downloaded the reader recently and it opens fine.  But the Acrobat x pro and the Distiller do not open - they are part of the older install with XP

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New Here ,
Mar 04, 2018 Mar 04, 2018
LATEST

Thanks for your help to determine upgrade needed - I must wait on doing that - thanks again, leaving my PC nw

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