• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe Acrobat 9 Pro upgrade to X Pro

New Here ,
May 01, 2018 May 01, 2018

Copy link to clipboard

Copied

I have Adobe Acrobat 9 Pro,i want upgrade to X Pro . But i can't choose Acrobat 9 to enter the serial number of Acrobat 9.

What do i wrong?

The Acobat 9 is parts of CS 4. X is "stand alone".

TOPICS
General troubleshooting

Views

3.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 27, 2018 May 27, 2018

Hello Laika,

Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to upgrade the Acrobat 9 to Acrobat 10, is that correct?

Acrobat 9 and Acrobat 10 are already declared as an end of support and end of life product, and they are also not available for sale. For detailed information, please refer to Adobe article End of support for Acrobat X and Reader X

The recommendation will be placing a new order for the latest version of Acrobat Pro DC, you can

...

Votes

Translate

Translate
New Here ,
May 01, 2018 May 01, 2018

Copy link to clipboard

Copied

I can only choose Adobe Acrobat 7 Standard to enter the serial number. I don't have Acrobat 7.Adobe.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 27, 2018 May 27, 2018

Copy link to clipboard

Copied

LATEST

Hello Laika,

Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to upgrade the Acrobat 9 to Acrobat 10, is that correct?

Acrobat 9 and Acrobat 10 are already declared as an end of support and end of life product, and they are also not available for sale. For detailed information, please refer to Adobe article End of support for Acrobat X and Reader X

The recommendation will be placing a new order for the latest version of Acrobat Pro DC, you can refer to the following Adobe article for plan and pricing Plans and pricing | Adobe Acrobat DC

You can also contact the Adobe support team for detailed information about plan and pricing and to place a new order Contact Customer Care

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines