Adobe Acrobat Conversion Problem form Microsoft PowerPoint

[patrik_7593]

Hi everyone,

After the last acrobat pro update I'm facing on issue within the file conversion from power point to pdf. I'm converting the big documents and the link in the object boxes are not working only the ones blue colored in the texts are working properly. I'm sending the sceenshots for the comparison and overview. Before the latest update if was working properly but for now it's not taking the links inserter into the objects just the ones in the text (blue colored). Could you please help me with that? 

[Amal.]

Hi there 

We hope you are doing well. Thanks for reaching out. We are sorry for the trouble you are experiencing.

What workflow/steps are you taking to create the PDF from MS PowerPoint? A small video recording of the steps taken and the issue as it occurs would be very helpful. 

Try to create the PDF from the Acrobat ribbon present in the MS PowerPoint toolbar at the top and check. https://adobe.ly/4oiy7CT 

Also, what version of the Acrobat application are you using? Go to Help> About Acrobat and make sure it's updated to the latest version, 25.01.20577. Then, go to Help> Check for updates and reboot the computer once.

Also go to Acrobat Preferences (Ctrl,Cmd+K) > General > Under Basic Tools, Select 'Create links for URL' > Click OK and reboot the application.

Let us know how it goes

[Dave Creamer of IDEAS]

How are you creating the PDF: through the Acrobat ribbon or with a Save-As?

Whatever one you are using, try the other.

Also, just to confirm, what are you viewing it in?