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Hi, document files aren't combining to create one document instead, I'm getting a pdf folder and Acrobat tells me to upgrade and pay for the higher version. I already own the entire Adobe CC Suite which is up to date. I did the Mac OS Big Sur update and there seems to be a lot of bugs in Adobe... Please help!
Hi, I've found the problem...it was in the combine file settings. I have changed it to this now...is that correct now? I can combine files but checking if the setting are back to default or not.
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Hi,
How are you creating the combined files?
Malcolm
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Hi BarlaeDC, yes that is how I combine files or use tools. Been doing it for years and never had this problem.
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Yes thank you, I do all that.
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Hi Jenny,
Can you please take a screenshot of your Acrobat's "About Acrobat Pro DC" window?
Also, when you wish to share screenshots, please click on the icon above where you're typing. Thanks!!
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Hi, I've found the problem...it was in the combine file settings. I have changed it to this now...is that correct now? I can combine files but checking if the setting are back to default or not.
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This is my problem, but I can't figure out how or where you changed these file settings....
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Hi,
When you click the menu item you should see something close to this
You can see a cog with the word "options" next to it, if you click that you see the above dialog.