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Hi
I have a MacBook Pro running macOS Sierra version 10.12.6
Initially I was having trouble signing in to Acrobat Reader DC so I opened up a chat with Adobe Customer Care
They recommended I run some cleaner software through my Mac which deleted the version of Acrobat Reader DC that I was using
I now can't download Acrobat Reader DC, the software just won't download at all. The error message I get is telling me to check my internet connection which is fine as are my firewall settings
Adobe Customer Care were unable to help me and suggested I post here in the Adobe Support Community
Has anyone else had this problem before?
Thanks
Clint
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Hi Clint,
Thanks for reaching out. As described above, you are facing issues with installation, correct?
Please try the following steps:
Let us know how it goes
Regards
Amal
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