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Adobe Acrobat entries flooding Credential Manager

New Here ,
Sep 15, 2022 Sep 15, 2022

Hi all,

One of our employees has been hgaving an issue with some apps that use SSO.  During part of the analysis, we found that Credential Manager had been filled to its maximum, mainly with Acrobat credentials.  We've tried repairing Acrobat Pro DC, but the issue persists.

 

I was able to find a script to clear Adobe entries from Credential Manager, but we noted that it keeps repopulating, which means that he will have to run the script regularly just to clear the entries.  Is there a permanent fix for this issue?

AdobeCredentials.jpg

 

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General troubleshooting
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Explorer ,
Jan 04, 2025 Jan 04, 2025
LATEST

Create an xml file with the following contents:

<?xml version="1.0" encoding="UTF-16"?>
<Task version="1.2" xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task">
  <Triggers>
    <LogonTrigger>
      <Repetition>
        <Interval>PT6H</Interval>
        <Duration>P1D</Duration>
        <StopAtDurationEnd>false</StopAtDurationEnd>
      </Repetition>
      <Enabled>true</Enabled>
    </LogonTrigger>
  </Triggers>
  <Principals>
    <Principal id="Author">
      <RunLevel>HighestAvailable</RunLevel>
    </Principal>
  </Principals>
  <Settings>
    <MultipleInstancesPolicy>IgnoreNew</MultipleInstancesPolicy>
    <DisallowStartIfOnBatteries>true</DisallowStartIfOnBatteries>
    <StopIfGoingOnBatteries>true</StopIfGoingOnBatteries>
    <AllowHardTerminate>true</AllowHardTerminate>
    <StartWhenAvailable>false</StartWhenAvailable>
    <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable>
    <IdleSettings>
      <StopOnIdleEnd>true</StopOnIdleEnd>
      <RestartOnIdle>false</RestartOnIdle>
    </IdleSettings>
    <AllowStartOnDemand>true</AllowStartOnDemand>
    <Enabled>true</Enabled>
    <Hidden>false</Hidden>
    <RunOnlyIfIdle>false</RunOnlyIfIdle>
    <WakeToRun>false</WakeToRun>
    <ExecutionTimeLimit>PT72H</ExecutionTimeLimit>
    <Priority>7</Priority>
  </Settings>
  <Actions Context="Author">
    <Exec>
      <Command>pwsh</Command>
      <Arguments>-Command "&amp; cmdkey /list | Select-String 'Adobe App Info' -SimpleMatch | ForEach-Object { cmdkey /delete:($_ -replace '^.+?Target: ','') }"</Arguments>
    </Exec>
  </Actions>
</Task>

import the file in the Windows Task Scheduler, providing you user name.

 

Activate the task, it will remove all the entries starting with "Adobe App Info".  every 6 hours.

 

(Uploading an xml file is not possible here

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