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i have done what it sais and it doesnt work. ive opened every single adobe cs3 program i can and nothing, ive removed the folders suggested and ... nothing. ive tried to reinstall acrobat and it for some reason tell me to put in a indesign cs4 disk (that i dont have). ive searched forums for the last 3 hours and tied tried every solution suggested.
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i have tried the ..."navigate to "/Library/Application Support/Adobe" and move the Acrobat, Adobe PCD and Adobe PDF folders to the desktop, then launch Acrobat. You'll have to enter your serial number again, but you should launch successfully." It finally prompted me for the activation but tells me the serial number is invalid.
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went from angry to totally p.o'd. now none of my adobe products work. message says to unintall and reinstall. total waste of my time. i guess ill just grin and bear it and work in Quark today.
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I have/had the same problem. The posted fix resulted in Acrobat not accepting my CS3 registration number and breaking the other apps. So I returned the three folders I removed from the Application Support folder. The other posted fix didn't work either. VERY frustrating.
A fix that has worked so far is I used a Time Machine backup of a previous version of Acrobat 8.1 to copy the app over to the Acrobat folder. This slightly older version of the app. works fine (so far). Not a perfect fix, but a functional one. And this suggests the culprit causing the problem is a recent update.
Adobe, where are you?
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