Adobe Acrobat Standard crashed when reducing file size

[ClaudiaSamari]

Adobe Acrobat Standard crashed when reducing file size

Version: 2024.002.20965

Windows 11

file saved locally, 23mb in size.

Reinstalled Acrobat.

Does not happen to all files. 

[creative explorer]

@ClaudiaSamari is it just the one file that keeps on crashing while reducing that one file? If so, maybe that one file is corrupted?

[ClaudiaSamari]

It is just that one file, but we had similar issues in the past with other files. 

It is a little bit annying and I expect Adobe do correctly handle that instead of crashing, no matter what the source is. 

The source that created the PDF is ArchiCAD.

[yash singh]

Try to print to PDF the file first with Microsoft Print to PDF to remove any layers in the file and then try reducing the file. You can click on the following article on how to remove layers in PDF for MAC and Windows

[ClaudiaSamari]

That kinda work 🙂 Kinda, because saving the again with the Microsoft print to PDF let the PDF grew from 23 to 33mb. 

Then compressing that PDF again with Adobe did not crash but only reduced the file size to 24mb.

Which is still more than to begin with 🙂

[yash singh]

You can try the advanced options also to reduce file size. If you have images then you can lower down their pixels using the following help article:

https://helpx.adobe.com/in/acrobat/using/optimizing-pdfs-acrobat-pro.html

[ClaudiaSamari]

I am sorry, that does not really help since it is pretty annoying from a user perspective and a unnessecary double encode of images. Thank you for the idea, but I hope that Adobe fixes this. 

[creative explorer]

@ClaudiaSamari I have a feeling you may have images in your files? Correct? Are the images sized to the correct size...so instead of placing an image that is 50" x 10", you could properly reduce the file size in Photoshop to be 5" x 1", and this would considerable reduce the file size. Normally, I would resize the images in Photoshop. Most of the work is print, so, I will resize the images to be 300ppi (and the final size) and re-save the images with a new name (just in case, I need to go back to the original for some reason). 

Once I save the mages as PNG (I prefer PNG only because of its lossless compression). But, I also take my PNG to to an onlin tool, strip out any unnecessary bits and reduces the file size of your images without visible quality loss - tinypng.com or tinyjpg.com (both are the same tool!)

For example, here is a screenshot of a thumbnail, that comes in a 1MB PNG. I dragged it into this tool, reduces the file size by 78% to 251kb...

If I can control what and see what I am reducing in my file sizes the better. Then save my document and then save another one as a PDF. If I truly need to reduce the PDF still, then at least I know it may be an issue on the other side of their email not accepting large files. If that is the case, then alternative ways of retrieving files for the client may be Google Drive, OneDrive, Adobe Cloud, DropBox, FTP, etc

[ClaudiaSamari]

These are some nice workarounds. 

[yash singh]

Try to print to PDF the file first with Microsoft Print to PDF to remove any layers in the file and then try reducing the file. You can click on the following article on how to remove layers in PDF for MAC and Windows