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Adobe DC crushes text

New Here ,
Sep 17, 2019 Sep 17, 2019

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Using Adobe DC on.pdf file.  Callup Edit pdf

 

As per attached: some text overwrites itself.. If delete that text and rewrite -problem moves left within text. If you copy the text and paste it to another place, it pastes it correctly. But if one pastes it back it becomes illegible.  What happened to "reveal codes' I suspect there is some coding difference when 'Loading Formating Codes' occurs.  The original documents are  between 10 and 50MB.

 

This has happened to me in 10 or 20 documents.

Please assist

 

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Community Expert ,
Sep 17, 2019 Sep 17, 2019

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Hi,

 

I am a little unclear about your issue here. Can you describ ethe steps that you are following to do this? Also what Adobe Acrobat version are you using?

 

Are you editing a document in PDF using Adobe Acrobat and then exporting it to MS Word file format? OR, Are you creating this in MS Word then converting it as PDF to be able to use it in Adobe Acrobat?

 

You are using a MS Word application to edit a text document. What it looks to me like is that you are copying and pasting images onto MS Word; you are  not copying and pasting Plain Text or Rich Text onto MS Word.

 

So it is basically ineditable unless you use another program to first edit the pasted images, then save as PNG or JPG and then insert into MS Word.

 

 

 

 

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New Here ,
Sep 17, 2019 Sep 17, 2019

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Dear Sir, I am editing a .pdf file with latest version of Adobe Acrobat Pro DC (19.012.20040). I am making comments, highlighting, adding text. When Edit PDF ‘adds document fonts’, it blocks areas of text. During this process it may right or left justify, it identifies text type {arial/ times new roman}, block, underline, superscript, or other within the block. However, sometimes within a line of text the script doubles back on itself and the displayed version shows this ‘crushed’ view: as per the supplied Word – Snipping tool view. If the ‘ crushed text is copied in Acrobat Pro DC, and pasted on the document: it reads fine. If that crushed section of text is written over, the text seems to start on the previous character position and a ‘character on character’ occurs.!!! This ‘crushed text’ can be several words overlapped. I don’t know what the ‘underlying codes’ are doing, but they are not helping the editing process. Peter Copeland

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New Here ,
Sep 18, 2019 Sep 18, 2019

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Today I had an instance where : 'CertainlyGodis not finished with the city Hechose 3,000 years ago'  3 spaces missed. Certainly-God-is  and He-chose

Also; 'which Babylon will be'  was crushed such that 'whichBabylone' 'will be' was over/under 'Babylon'  plus 'Whileome'  [ which is While some] with middle ''e" over lapped with "s".

It would be easier to show this, if I could used 'snapshot' or Word Paste.

Peter Copeland

 

 

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Community Expert ,
Sep 18, 2019 Sep 18, 2019

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If you press the Ctrl key + Print Screen key it will get a screenshot of your desktop. You can paste it MS Paint , save it as PNG or JPEG and upload it here using the "Insert Image" icon from the toolbar ribbon that appears on the top of this messaging window when you click on the "Reply" button

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Community Expert ,
Sep 18, 2019 Sep 18, 2019

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Please also see this link:

https://community.adobe.com/t5/Acrobat/There-s-something-wrong-with-my-Adobe-PDF-viewer-it-can-t-rea...

 

There is a workaround that may apply to your case

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New Here ,
Sep 18, 2019 Sep 18, 2019

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I tried 1st work around: doesn't exist on Acrobat Pro DC: the only Tools available are 'create PDF, Edit PDF, Export PDF, Comment, Organise Pages, Enhance Scans, Fill and Sign, Protect, Prepare Form and Share. Print Production> Prelight.> Type fonts in search box, etc does not exist. 2nd suggestion: Edit> preference . Page Display> Select. Use local fonts....... Local Fonts is already selected. Thankyou

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Community Expert ,
Sep 19, 2019 Sep 19, 2019

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Hi,

 

The first work around is accessed through the Print Production tool add-on.

 

With you Adobe Acrobat opened, If you look to the very far right margin  of the working space, then look from top to bottom, you will see a greyed out  icon that looks like a magnifying glass (or a lupe if you may), that is the Find Tools icon. Click on it and type "Print Production". It will bring you to another window where you can see all the tools that you can add/open and use with Acrobat.

 

Click on that tool to add, then open. You will now be able to use the Preflight option to run tests, customize,  and fix potentential problem with the file that is crushing text 

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Community Expert ,
Sep 19, 2019 Sep 19, 2019

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Apologies for the double message. I am still trying to figure out the new interface of this forums when posting replies.

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Community Expert ,
Sep 19, 2019 Sep 19, 2019

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Sir,

 

The problem here seems to me like the text in question was copied from a web page or some sort of HTML document and pasted in a word document, then exported to PDF.

 

I tried to examine your document but it appears that it is an XML file that was saved into word. Is either that, OR, if you were working in a networked environment, the web server where the original source documents reside are not  updated properly  with all the supporting MIME types (I may be wrong though).


-xml-crushed text2.png

 


-xml-crushed text.png

 

Curiously enough, however, the Accessibility Checker in MS Word is able to see all the issues:

 

xml-crushed text3.png

 

 

So, at this point , these are a few ideas that I can think of :

 

1) When I inspected the file it appears as an XML file that was saved As MS Word coument (.docx) It might've had some Macros or the original document was created using templates. But the file you shared has no identifyble Macros.

 

2) Please see solution offered by Test Screen Name in another forum:

https://community.adobe.com/t5/Acrobat-Reader/How-do-I-open-an-XML-file-in-Adobe-Reader-from-a-form-...

 

3) Also, please read throuruoghly so you get a better grasp of this XML:
https://docs.microsoft.com/en-us/office/open-xml/understanding-the-open-xml-file-formats

 


4) I also tried to open the file using a web browser or even with Notepead. I should be able to see the XML structure and edit or modify entries but I coulddn't. It seems like it is also encrypted. I even tried an online XML parser service and the same scrambled encryption shows us, which renders me with no successful options but to reply all of this back to you.


-xml-crushed text5.png


5) My best recommendation is, to avoid wasting your valuable time with troubleshooting, is for you to try to create a Word document from scratch. Do not use this file that you were using in the example that you shared here in the forum.

 

Also ensure that you are using no Macros and no templates, no add-ins (visual basic, visual C++).  Just start simple with a blank document page. And when you copy text from an HTML source, or any other source, before you paste it in to another editor (like MS Word in this case), make sure that you select "Keep Text Only" (this applies to all MS Office suite products).


To avoid this hassle (and the risk of transfering embedded code through the pasting action), I personally preffer to work with WordPad (or another text editor); have all my bulk text created first... then copy from there more safely and into MS Word.

 

After that I will assign the formatting that I want in MS Word and add images and such later.


This is a rule of thumb for writers and publishing agencies.

 

You always develop all the bulk text first(IN PLAIN TEXT THAT IS), then you print a hard copy and review it; you mark errors and apply corrections LATER in your MS Word text document. AND THEN, LAST, assign the formatting and body to your MS Word document.

 

I also prefer to work like this to ensure that there is no chance in Heaven that viruses or malicious code will trigger, OR, like in your case, to avoid dealing with this problem just like pharaohs dealt with pests in Egypt in the context of the old testament biblical proportions... literally!)

 

Make sure that when you copy text from an HTML source (or any other source with  XML) that you paste it in your word processing application like shown below:

 

Keep text only will avoid merged text and other embedded formatting code to be transferred (this is true with and all of MS Office applications)

 

xml-crushed text4.png

 

6) When you are done with the MS Word document (preferably following the suggestions above), the editing (if any) would be a lot easier.

 

Then all that is left for you to do at this point is to convert your MS Word document to PDF and continue to enjoy Adobe Acrobat normally.

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Community Expert ,
Sep 19, 2019 Sep 19, 2019

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Sir,

 

The problem here seems to me like the text in question was copied from a web page or some fort of HTML document; then it was pasted in a word document and exported to PDF.

 

I examined your document and it appears like it is an XML file that was saved into word.

 

Either that, OR, if you were working in a networked environment, the web server where the original source documents reside has not been updated with all the supporting MIME types (I may be wrong though).
-xml-crushed text2.png

 


xml-crushed text.png-

 

 

So, at this point , these are a few ideas that I can think of :

 

1) When I inspected the file it appears as an XML file that was saved As MS Word coument (.docx).
It could've had some Macros when the original document was created using templates. But the file that you shared showed no identifyble Macros whe I used the "Check for Inspection" tool in MS Word (Office 365).

 

Curiously enough, however, the Accessibility Checker , in my MS Word was able to point out all the same issues you are referring to.

 

xml-crushed text3.png

 

2) Please see solution offered by Test Screen Name in another forum:
https://community.adobe.com/t5/Acrobat-Reader/How-do-I-open-an-XML-file-in-Adobe-Reader-from-a-form-...
3) Also, please read throuruoghly so you get a better grasp of this XML thing:
https://docs.microsoft.com/en-us/office/open-xml/understanding-the-open-xml-file-formats

 

4) I also tried to open the file using a web browser or even with Notepead. I should've been able to see the XML structure and edit (or modify) entries but I coulddn't.

 

It seems like it is also encrypted. I even tried an online XML parser service and the same scrambled encryption appears, which rendered me with no successful options but to reply all of this long writing back to you.
-xml-crushed text5.png

 

5) My personal recommendation is that, to avoid investing more of your valuable time with technical troubleshooting, you are better off creating a new MS Word document from scratch.

 

Do not re-use the file that you shared here in this forums and ensure that you are using no Macros and no templates, no add-ins (visual basic, visual C++). Just start simple with a blank document page.

 

The next time you copy text from an HTML source (or any other source document), before you paste it into another editor (like MS Word in this case) make sure that you select "Keep Text Only" (this is true and applies in all of the MS Office suite products).

 

xml-crushed text4.png

 

 

To avoid the risk of also transfering embedded code through the pasting action, I preffer to work with WordPad (or with any other text editor); I have all my text created first using a regular text editor... then copy from that text editor more safely into MS Word new blank document. Thereafter, I will assign the formatting that I want in MS Word and add images and such later.

 

This is a rule of thumb for writers and publishing agencies (at least years ago, nowadays? pretty anymone send a text over a mobile device and call it "hard news"... no proofreading whatsoever).

 

What I'm trying to say is, that it is always easier if you develop first all the bulk of your text (the generic body of your writing... IN PLAIN TEXT THAT IS); then you print a hard copy, review it, check for errors and mark them; apply corrections LATER in your MS Word text document.


AND THEN, AT THE VERY END of this production, you assign the formatting and body to your MS Word document.

 

NOTE: Just remember that when you are working with different files, if you get in the habbit of processing text documents like my suggestion above, you eliminate the chance for a virus or malicious code (or any undesired code that is not necessarily malicious) to kick in.

 

6) When you are done with the MS Word the editing would be a lot easier.
Then all that is left for you to do at this point is to convert your MS Word document to PDF and continue to enjoy Adobe Acrobat normally.

 

 

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Community Expert ,
Sep 20, 2019 Sep 20, 2019

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Sir, 

 

Just double checking if you were able to solve your issue by saving in plain text.

 

I just finished helping another user with the same problem and the solution is very simple, here is the thread:

https://community.adobe.com/t5/Acrobat/Unicode-Text-Not-Encoding-Properly/m-p/10622320

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Community Expert ,
May 31, 2020 May 31, 2020

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Hi,

 

Just checking if you were able to resolve this issue.

 

Thank you.

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