There's something wrong with my Adobe PDF viewer, it can't read my pdf files correctly....

[ohs83289283]

Yeah...basically 50% of slides become corrupted when viewing with adobe, Microsoft edge pdf viewer is so uncomfortable I want to  keep using adobe, Please help....

[Amal. · Accepted solution]

Hi Chstk,

Thanks for reaching out, as described above, you are getting issues with reading /viewing the PDF file, correct?

It seems to be an issue with fonts embedding, please try the following troubleshooting steps and check if that works for you

• Open the PDF file that is creating the problem,  Go to Tools > Print Production > Preflight > Type Fonts in the search box >Select , List potential font problems >Click on, Analyse and fix. and check
  
• Also, please try the following preference settings. Go to Edit > Preference > Page Display > Select, Use local fonts > Click OK and restart the application and check.
  

Let us know if that works for you

Regards, 

Amal

[ohs83289283]

I tried the steps but it didn't work for me, using googld pdf viewer at the moment, hope I can fix this problem

[Amal.]

Hi there,

Could you please share the PDF file with us for testing purpose. Please upload the PDf file on document cloud -  https://documentcloud.adobe.com/link/home/ and share the link with us.

Regards

Amal

[kerrym91939294]

Thank you, Amal! I've been having issues for weeks and you've just fixed it in 1 minute.  Legend!

[Amal.]

Hi @kerrym91939294

We are glad to hear that.

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

~Amal