Adobe Mac Runtime Error 53 Office Word & Powerpoint

[Cupita]

Hi, Anyone have a proven fix for this issue? Microsoft definitely does not a proven fix. Mac Office 2021 & 2024 Word & Powerpoint.

This is one of the 2 in Word and 3 or 4 in Powerpoint:

Run-time error '53':

File not found: /Library/Application Support/Adobe/ MACPDFM/MacPDFM.framework/Versions/A/MacPDFM

Thanks

[S. S]

Hi @Cupita,

Hope you are doing well. Sorry for the trouble. 

We are looking into this. 

Would you mind sharing a screen recording of the event for a better understanding and assistance?

Also, the Acrobat App Version, and the MacOS version of your device.

-Souvik

[Jubilant_quirk1902]

I have this same error - it is just a box that pops up when I open MS Word for Mac (Office Home & Student 2021), on my Macbook Air running Sequoia 15.2. I have to click on "End" or the red close button at the top left of the popup to get it to close and be able to move forward using Word.

[ivanesteva90]

Same Issue. 

[S. S]

Hi @ivanesteva90,

Hope you are doing well. Sorry for the delayed response.

This is still a work in progress. 

We will update the thread once we hear back from the team on the fix.

Your kind understanding and patience are highly appreciated.

Regards,
Souvik.