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Adobe pdf pinter is not working, Acrobat X pro on Windows 10 Pro.

New Here ,
Oct 11, 2017 Oct 11, 2017

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Adobe pdf printer was working on Word or Excel, but not for the webpage info that can be printed.

I have Acrobat X pro and OS is windows 10 Pro.

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Print and prepress

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Community Expert ,
Oct 11, 2017 Oct 11, 2017

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"not working" is true for a wide range of problems. Did you get an error message? What was the the webpage you wanted printing? Please give more information.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 11, 2017 Oct 11, 2017

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No error message. It just doesn't do anything.

I was trying to convert "printable" format to pdf so that I can keep the info in my file. That's why I used Adobe pdf printer. Your help will be greatly appreciated.

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Community Expert ,
Oct 12, 2017 Oct 12, 2017

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It's difficult to help, if you do not answer all the questions.

veronical50537544  wrote

No error message. It just doesn't do anything.

I really need to know which web site page your trying to print. As a work around I propose using snapshots of the page. That's not as nice and text isn't searchable, but it does keep your a copy of the data represented.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 12, 2017 Oct 12, 2017

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Not sure what you need...

I answered you there was no error message.

Any webpage that can be printed should work with Adobe pdf printer that used to be working fine, regardless of web site.   Aren't these enough for you to understand my frustration?

I am trying to know how to utilize Adobe pdf printer, not snip function. Snip has limitation that capture only screen that can be displayed...

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Community Expert ,
Oct 12, 2017 Oct 12, 2017

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veronical50537544  wrote

Not sure what you need...

Any webpage that can be printed should work with Adobe pdf printer that used to be working fine, regardless of web site. 

Sorry, but I can print web pages, so that will not help.

veronical50537544  wrote

I am trying to know how to utilize Adobe pdf printer, not snip function. Snip has limitation that capture only screen that can be displayed...

I know about the limitations of snip. Printing from a browser should work like printing to any printer.

Please let me suggest something new: May be we should try to print to a Postscript printer like Laserwriter. But using the print to file option. The Postscript file could then be fed to Acrobat.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 12, 2017 Oct 12, 2017

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I don't think either you don't understand or you and I are talking different thing.

Your suggestion doesn't explain detail enough to follow suggestion....   Adobe pdf printer used to work with clicking a button, now it is stop working.

I don't find Postscript or Laserwriter...

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Community Expert ,
Oct 13, 2017 Oct 13, 2017

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I understand that when you print a web page to Adobe PDF nothing happens, but when you print your Excel or Word file, you get a good and usable PDF file.

My suggestion was to print to a Postscript printer. Postscript is the page description language that's behind most of the modern printers. Postscript files can be fed into Distiller.

Try <CTRL> P and choose as printer Acrobat PDF! Does this work?

If not:

Install a Postscript printer (any Postscript printer should be OK, but as Laserwriter was the Postscript printer at the time, that's my preferred) and print to a file (the dialogues here is from Windows 7):

(you could also try "Print to file" with the Acrobat printer "Adobe PDF"...)

Feed the Postscript file to Distiller. This method is quite old and I haven't tried it out for a decade now, as I have other methods at my disposal, when I suspect a PDF Printer problem. But I do not see a reason that they shouldn't work any more. I'm not quite sure, but it could also be possible that opening the Postscript file with Acrobat, that Acrobat does the convert.

ABAMBO | Hard- and Software Engineer | Photographer

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