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Adobe Pro Portfolio sharing

New Here ,
Nov 02, 2022 Nov 02, 2022

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Help! 

 

I have Adobe Pro and have created a portfolio to submit invoices. However, the accounting team (who uses adobe) cannot open the files. They get this:  They won't pay me now & I don't know how to fix this issues. 

Ben269257627shx_0-1667404613368.png

 

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Edit and convert PDFs , How to , PDF forms

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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They must open the file in Acrobat Reader.

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Engaged ,
Aug 18, 2023 Aug 18, 2023

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Yes, they should be able to open the file in Adobe Reader. But the Adobe Portfolio item I created will not open for my users with a simple Acrobat Reader. Adobe is sending a message trying to require them to create an official Adobe account. What is going on?  What are the requirements for a user to be able to open an Adobe Portfolio item? If they must create an account, then Adobe Portfolio is useless to me.

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Community Expert ,
Aug 19, 2023 Aug 19, 2023

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You don't need an account to open a PDF portfolio!

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