Adobe returns the settings as default
Copy link to clipboard
Copied
Hello,
When I change the settings for my app the next day it returns as before
like dark mode, the position of the tools, size.....etc
is there any solution to this problem?
Copy link to clipboard
Copied
Hi @Natheer0
Thanks for reaching out. lso try to repair the installation from the help menu (Win Only) and see if that works.
Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.
Regards
Amal
Amal
Copy link to clipboard
Copied
Hello
thanks for replying, but unfortunately it does not work
Copy link to clipboard
Copied
Hi there,
Sorry to keep you waiting, please update the application to the recent version 23.01.2017x Go to Help > Check for updates and repir the installation from the help menu and see if that works.
~Amal
Amal
Copy link to clipboard
Copied
I am having the same problem but dont know how to solve it. I use a Mac.
Copy link to clipboard
Copied
Thanks for reaching out.
Have you started experiencing this issue after the recent update?
What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20269 installed. Go to Help > Check for updates and reboot the computer once.
Also try to repair the installation from the help menu (Win Only) and see if that works.
Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.
Regards
Amal
Amal

