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Adobe's licence servers are not working: "We can't reach the Adobe servers"

New Here ,
Oct 27, 2019 Oct 27, 2019

 I'm online, and the creative cloud app shows my license and that acrobat is installed.  Yet I get this message: "We can't reach the Adobe servers".    Everything has been working fine for many many months.

 

Are Adobe's servers offline?

 

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Community Expert ,
Oct 27, 2019 Oct 27, 2019

Make sure that your firewall or antivirus isn't blocking it.

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New Here ,
Oct 27, 2019 Oct 27, 2019

No changes in the settings on either the firewall or the antivirus.

 

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New Here ,
Oct 28, 2019 Oct 28, 2019
LATEST

The solution that worked for me was to uninstally Acrobat DC, then reinstall it.  No idea what that was necessary...

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