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I have encountered the following error when using Adobe Acrobat Standard or DC Pro. “Please open with Adobe Reader (version 7 or above)! You will encounter errors if you don’t use Adobe Reader”
It seems we cannot install the reader and standard simultaneously anymore. Is there a workaround to have this work on standard?
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This doesn't sound like a standard message. If it says "Warning: JavaScript Window" at the top then it was added by the file's creator, probably incorrectly. You should report it to them. If you have Acrobat you could probably remove it. It should be located under Tools - JavaScript - Document JavaScripts, and look like this:
app.alert("... some text ...");
Remove that line of code or add "//" before it (without the quotes) to disable it, then save the file and it should not appear again.
And no, you can't have Reader and Acrobat installed at the same time any longer, unless you use two different versions, like the 32-bit version for one and the 64-bit version for another.
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Hi,
Can you describe the steps you took to get to the error message? so we can try to replicate the issue.
Also, can you confirm the exact verion of the operating system and software you use.
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Windows 10 ver 22h2 19045.3208
Adobe: 2023.003.20201 64bit
Just opening the file. I think it using javascript that export the form info into a xfdf. Note the file work on reader.
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Does you get the message when you open a PDF document?
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Yes, when opening the document in standard and pro. It not isolated to one user. When clicking on one of the buttons that export the file to an xfdf. It opens javascrip5 windows that mentions the same error and that the operation is not allowed.
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Looks like that the scripts at the buttons are not correct.
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This doesn't sound like a standard message. If it says "Warning: JavaScript Window" at the top then it was added by the file's creator, probably incorrectly. You should report it to them. If you have Acrobat you could probably remove it. It should be located under Tools - JavaScript - Document JavaScripts, and look like this:
app.alert("... some text ...");
Remove that line of code or add "//" before it (without the quotes) to disable it, then save the file and it should not appear again.
And no, you can't have Reader and Acrobat installed at the same time any longer, unless you use two different versions, like the 32-bit version for one and the 64-bit version for another.
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Hi , may i check with you if you manage to find any solution in the end?

