AFTER RECOGNIZE TEXT ACROBAT ROTATE THE PAGE

[Federica Picarelli]

Ciao, i have a big problem...

I work with many scanned documents.

Sometimes happens, when I do text recognition, that the page is vertical but the cursor is horizontal. Attached are some photos.

files PROVA 1 and PROVA 2 are ok

files PROVE 3 and PROVA 4 are not ok

Can someone help me??

[Amal.]

Hi @Federica Picarelli 

Hope you are doing well and thanks for reaching out.

Have you started experiencing this issue recently?

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works.

~Amal