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AI Assistant

New Here ,
Aug 19, 2025 Aug 19, 2025

Today I purchased AI Assistant which switched Acrobat to a New Interface (instead of Classic View). I restored Classic view since toolbar is on top and can be personalized.  However, I'm unable to access to AI Assistant with Classic View.  Please let me know how to access AI Assistant with Classic View (or do I need to switch  to New Interface to use AI Assistant). Thanks.

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Al Assistant , Modern Acrobat
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 20, 2025 Aug 20, 2025

Hi @mlg1

 

Thanks for reaching out. 
Sadly, the Ai assistant is part of new interface only. All the new features can't be accessed via classic interface. 

 

The workaround to this situation is: You can revert Acrobat to classic UI. And use Acrobat web for AI assistant. 

 

Let us know if you have further questions.

 



Best regards,
Tariq | Adobe Community Team

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Adobe Employee ,
Aug 20, 2025 Aug 20, 2025

Hi @mlg1,

 

Currently the AI Assistant is only available in the new Acrobat interface. To use it, you’ll need to switch back to the new view. You can do that anytime from View > Enable New Acrobat

 

Thanks,

Vinod 

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Adobe Employee ,
Aug 20, 2025 Aug 20, 2025

Hi @mlg1

 

Thanks for reaching out. 
Sadly, the Ai assistant is part of new interface only. All the new features can't be accessed via classic interface. 

 

The workaround to this situation is: You can revert Acrobat to classic UI. And use Acrobat web for AI assistant. 

 

Let us know if you have further questions.

 



Best regards,
Tariq | Adobe Community Team

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New Here ,
Jan 09, 2026 Jan 09, 2026
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I bought AI assistant but there is no way I can see it. I uninstalled and re-installed. Please can you help me?

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