All pdfs created have yellow backgrounds

[JJ3ANS]

Every pdf I create - from a Word document or create blank page - has a yellow background. I have uninstalled and reinstalled and it hasn't fixed it. Version 2021.007.20091.

When opened in another program, they are normal white, so the problem is viewing/display.

[try67]

Go to Edit - Preferences - Accessibility and make sure that Replace Document Colors is not ticked.

[JJ3ANS]

Replace Document Colours is not ticked.

But if I tick it and selct white, the background does turn white. But this is not a real solution, it just hides the problem.

[try67]

Strange... Can you share the file with us, as well as a screenshot of what you're seeing?

[JJ3ANS]

Screenshot and file attached.

This is from simply: Create >Blank Page

[try67]

No idea... Try running a Repair Installation from the Help menu, perhaps.

[JJ3ANS]

Have tried repair installation and full uninstall/reinstall, but not solved the problem.

I am seeing many other posts on the same issue since an update yesterday.

Thanks for your suggestions. 👍🏼

[Jose5FE7]

Exact same issue for a couple of my end users that applied the latest update sometime yesterday.

Any PDF with OCR will display a yellow background on Acrobat Pro, but not on any other PDF reader. Printing the document proves the change is a matter of display since the printed copy has the correct white background.

This isn't happening with PDFs with static images on them, like scanned papers that haven't been processed to look for text and images.

We run a repair and even fully uninstalled Acrobat DC and reinstalled it (with restarts in between all those steps) and the issue persists. 
Nothing workflow breaking since we have the accessibility workaround, but Adobe might want to make sure they address the issue on the next update.

[defaultpqh9hx59mfxn]

I am seeing the same issue after repairing and uninstall/reinstall.  It makes my work fairly difficult as I have to match colors and such from PDF docs to designs.  Some type of quick solution would be really nice.

[Dave__M]

Very peculiar.  If you have two monitors, does it show yellow as you drag it across to the other?  Do older PDFs ever do this?

Dave

[defaultxgmi55v8pg8h]

The following worked for me:

Open Adobe Acrobat
go to ‘Edit’
then ‘Preferences’
Select ‘Accessibility’
Check ‘Replace Document Colors’
Select ‘Use Windows Color Scheme’
Press ‘OK’

If this does not work you can also try selecting
‘Use High-Contrast colors’
-OR-
‘Custom Color’
And make the ‘Page Background’ color white.

[user9294671]

Hi 

Thank you for reaching out and sorry for the trouble.

We are unable to reproduce this issue at our end.

Kindly Share the machine details i.e the OS version, configuration, etc. for investigating this issue.

It would be helpful if you can share the sample PDF files as well.

Regards,

Sweta Karn

[JJ3ANS · Accepted solution]

This has worked to fix the issue:

‘Preferences’
Select ‘Accessibility’
Check ‘Replace Document Colors’
Select ‘Use Windows Color Scheme’

[default1feb2mw2ffg9]

That only fixes parts of a PDF and does a terrible job of replacing colors around smaller shapes and letter.  Embedded JPGs and other images in the PDF (with their own white background) still keep the yellow background making it look really even worse with patchy yellow squares all over sheets with multiple imbeded images. 

[default7mm4t8bb3m8p]

Select ‘Accessibility’
Check ‘Replace Document Colors’
Select ‘Use Windows Color Scheme’

The above option only fixes some of the simpler documents from my end created from Word documents.

The more complex PDF documents with graphics, logos, colored fonts will still retain that weird yellow background.

Adobe needs to elevate this to the top as a priority to resolve. It's not working for many Acrobat users. This is not the solution!

Check out my attached PDF for example. Using the accessibilty option makes the document even worse if you can believe it. Try to fix it yourself on your end using the accessibilty option and see what I'm talking about.

[Stevie de Vito]

That solution only works for documents without any graphics. In this case, adobe should fix the problem quick and should not remark this problem as solved. It is not solved at all!

[Jon1524]

Only works on some documents.  About half the documents I opened in the past week had normal (white) backgrounds.  The rest were colored yellow.   This fix is not a fix.  Adobe has to fix this... and judging from comments on the board, they aren't making any concerted effort to fix it.   
See screenshots below for example.

[Marci5CD8]

We are having this same issue. It started after a recent Adobe upgrade. We are seeing the problem in both Acrobat and Photoshop, which makes it very difficult to do color corrections. What the heck is going on and how do you fix this? I have tried every suggestion on this page.

[Oliver Kremer]

In my case, it helped to set the color profile (Control Panel > Color Management) back to the system default. Something had changed there (for unknown reason).

[grafico 220]

Hello, it does not work for me, windows 10 latest updated version, attached images
greetings

[user9294671]

Hi grafico 220,

Thank you for the updates.

Can you share the Windows OS version you are using?

Regards,

Sweta Karn

[grafico 220]

I wanted to send a screenshot with the windows features, when I go to photoshop to delete the id I noticed that I also see the background a little yellow, but in this case it is not like the PDF, when I save the jpg and open it with gip I see the white background.

[C_W_M]

Here is a sample where images are yellow for no particular reasons.

[Jon1524]

The so-called solution doesn't work on many documents.  Still comes up yellow.
Adobe shouldn't consider this issue resolved, but should be working on debugging the software so it doesn't produce yellow background documents.  Other PDF readers (e.g. Nuance) don't have this isue.

[JJ3ANS]

Many thanks.

Using Windows Clolor Scheme has worked.