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An incorrect structure was found in the pdf file

New Here ,
Dec 12, 2017 Dec 12, 2017

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I am trying to move one page in the thumbnails view of a 16 page pdf. When I drag and drop the page I get this error:

"An incorrect structure was found in the pdf file" and it will not move the page.

What can I do to fix this without starting over?

I am using Adobe Acrobat Pro DC

Thanks

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Create PDFs , Edit and convert PDFs

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correct answers 1 Correct answer

Guide , Dec 16, 2017 Dec 16, 2017

Are you able to save a copy?

or maybe try the following (not sure if that works, but anything is worth a try I guess, I found this on acrobatusers.com for a similar issue in Acrobat XI Pro):

  1. Launch Acrobat, but do not open any files
  2. Choose File > Create > Combine Files into a Single PDF
  3. Click Add Files
  4. Navigate to the PDF that's causing issues, select it and click Add Files.
  5. Click Combine, Binder1.pdf is created
  6. File > Save As

Now try and see if you an move the pages around in this PDF. (fingers crosse

...

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Guide ,
Dec 16, 2017 Dec 16, 2017

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Are you able to save a copy?

or maybe try the following (not sure if that works, but anything is worth a try I guess, I found this on acrobatusers.com for a similar issue in Acrobat XI Pro):

  1. Launch Acrobat, but do not open any files
  2. Choose File > Create > Combine Files into a Single PDF
  3. Click Add Files
  4. Navigate to the PDF that's causing issues, select it and click Add Files.
  5. Click Combine, Binder1.pdf is created
  6. File > Save As

Now try and see if you an move the pages around in this PDF. (fingers crossed)

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New Here ,
Feb 16, 2018 Feb 16, 2018

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I did not have luck with this. Seems like a silly question, but how do I know which file caused the issue? I'm thinking its an excel file I PDF, but I've tried this combine approach twice and still getting the same issue if I try to edit the PDF or move pages through thumbnails.

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LEGEND ,
Feb 17, 2018 Feb 17, 2018

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This is usually bad tagging (accessibility info) in the file and can be fixed by deleting all tags.

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New Here ,
Jul 19, 2018 Jul 19, 2018

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This should be the correct answer! This error message occurred for me when I was trying to replace pages. I was unable to save. Removing tags solved this for me. Thank you!

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New Here ,
Nov 02, 2018 Nov 02, 2018

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I have Adobe DC & XI standard and don't see the "remove tags" option.  Any suggestions for either of these versions?

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

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It's possible this command is only available in the Pro version of Acrobat,

not in the Standard version.

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Explorer ,
Oct 14, 2020 Oct 14, 2020

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how do you do that?

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Community Beginner ,
Nov 09, 2020 Nov 09, 2020

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Thank you very much for this solution. 

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New Here ,
Feb 07, 2022 Feb 07, 2022

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This worked.   moderator, please make this the correct solution!

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New Here ,
Aug 03, 2022 Aug 03, 2022

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New Here ,
Dec 29, 2021 Dec 29, 2021

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I found that I had to do the "add to PDF" binder thing first then I could remove tags. That fixed the issue. 

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Community Beginner ,
Feb 18, 2021 Feb 18, 2021

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this worked for me!  Thanks Much! 🙂

 

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New Here ,
Sep 06, 2021 Sep 06, 2021

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That worked Ms. Jansen, thank you.

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Worked perfectly.  Thank you!

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New Here ,
Apr 06, 2023 Apr 06, 2023

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Worked for me! Thanks much!

 

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New Here ,
Feb 28, 2018 Feb 28, 2018

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Here is a guide on how to delete tags for those who need it.

How do I remove tags from a PDF document?

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New Here ,
Jun 18, 2018 Jun 18, 2018

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Thank you! This resolved the problem!

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Community Beginner ,
Oct 10, 2019 Oct 10, 2019

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Thank you - removing the tags allowed me to replace the page in the PDF, which I was previously unable to do.However, I had a few fillable fields, and it kept most of them, but removed a few. SO I had to redo those one I replaced it in the PDF. Strange.... but thank you. It still saved me.

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Community Beginner ,
Nov 09, 2020 Nov 09, 2020

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Thank you, Adobe can be very frustrating.

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Community Beginner ,
Jun 08, 2021 Jun 08, 2021

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Bess you, internet stranger!!! 

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New Here ,
Dec 29, 2023 Dec 29, 2023

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Thank you! This worked for me as well!

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New Here ,
Oct 23, 2018 Oct 23, 2018

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I've just encountered this problem as well. I attempted Cari's suggestion and it didn't solve the problem. I was able to print the PDF to PDF and solve the issue though.

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Community Beginner ,
Sep 19, 2019 Sep 19, 2019

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The Print to PDF solution solved the problem for me. Awesome suggestion,....thank you !!!!!!

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Explorer ,
Aug 07, 2019 Aug 07, 2019

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I get this error ALL THE TIME. It's not just one file, it's with many files -- and I'll add that 99% of those are generated by InDesign.

I generally can rebuild a file from the ground up, per Carl's "fix," but the problem is, I'm assembling PDF from multiple documents, and want to update as components are corrected. (These are album packages, so I'll have four to six different files -- a jacket, insert, labels, sticker, sticker placement, etc. and often I'll need to update a package PDF when only one of those elements has changes.)

So per another comment above I deleted all tags and the document seemed to "behave." Only one incident, so I'm reticent to believe this is a cure-all, but I'll try it henceforth.

Of course this raises the question, What are tags and why did my document have several dozen? Again, all were files I generated from InDesign (CC2015). I didn't put the tags there, and wouldn't know how to if I were inclined.

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