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O
Obad
Participating Frequently
March 28, 2021
Answered

Arabic language support

  • March 28, 2021
  • 1 reply
  • 9186 views

On a Mac

Have created a form containing fields where the font is "Adobe Arabic" and alignment is right to left. Filling the form is fine and does not suggest any problems (i.e. Arabic shows correctly) but if I try to print, any field using the Adobe Arabic Font prints letters on top of each other (i.e. the field does not show).

    This topic has been closed for replies.
    Correct answer Zaid Al Hilali

    Marhaba Abdul Rahman,

     

    I worked on Arabic forms before and used Adobe Arabic font, but I mostly use GE Fonts such as GE Dina, I never had this issue, so I will try to replicate the issue on my Mac as much as I can.

    Did you try to print on another printer, A Postscript perhaps?

    As far as the scanned pages you shared here, I couldn't see the problem, which filed(s) shows the overlapped text?


    Set the font as Arial, see Arial has all Arabic characters and numerals and it is common on all platforms even mobile devices.

    1 reply

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    March 28, 2021

    Hi,

    Can you share a screenshot of the form filled and confirm the version of your software and operating system?

    Can you open the form in MS Word and print it from there? to test 

    O
    ObadAuthor
    Participating Frequently
    March 29, 2021

    Using Microsoft's import utility into MS Word, yes, I was able to print the form correctly but printing from Adobe Acrobat DC is not able to print the Arabic fields correctly.
    I can take a screenshot but it's not going to provide any information. But I'm attaching scans of both the printed documents (|sorry for duplex scan) page 1 & 2 are the Adobe print, 3 & 4 are the MS Word print.

    Please note I'm running this on an Apple MacBook Pro (with MS Office 365 installed). 

    Adobe version

     

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    March 31, 2021

    Can you check the font type used?

    In Acrobat: File > Properties 

    There is a tab for fonts,

    You might need to find a more up to date version of the font (.otf istead of .ttf or type1)

    Next I would test to print on a different printer to see if it is where the issue is. A laser printer might need some update. If you used a laser printer before, can you try on a simple inkjet?

    This is to locate where the issue might be.

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