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O
Obad
Participating Frequently
March 28, 2021
Answered

Arabic language support

  • March 28, 2021
  • 1 reply
  • 9193 views

On a Mac

Have created a form containing fields where the font is "Adobe Arabic" and alignment is right to left. Filling the form is fine and does not suggest any problems (i.e. Arabic shows correctly) but if I try to print, any field using the Adobe Arabic Font prints letters on top of each other (i.e. the field does not show).

    This topic has been closed for replies.
    Correct answer Zaid Al Hilali

    Marhaba Abdul Rahman,

     

    I worked on Arabic forms before and used Adobe Arabic font, but I mostly use GE Fonts such as GE Dina, I never had this issue, so I will try to replicate the issue on my Mac as much as I can.

    Did you try to print on another printer, A Postscript perhaps?

    As far as the scanned pages you shared here, I couldn't see the problem, which filed(s) shows the overlapped text?


    Set the font as Arial, see Arial has all Arabic characters and numerals and it is common on all platforms even mobile devices.

    1 reply

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    March 28, 2021

    Hi,

    Can you share a screenshot of the form filled and confirm the version of your software and operating system?

    Can you open the form in MS Word and print it from there? to test 

    O
    ObadAuthor
    Participating Frequently
    March 29, 2021

    Using Microsoft's import utility into MS Word, yes, I was able to print the form correctly but printing from Adobe Acrobat DC is not able to print the Arabic fields correctly.
    I can take a screenshot but it's not going to provide any information. But I'm attaching scans of both the printed documents (|sorry for duplex scan) page 1 & 2 are the Adobe print, 3 & 4 are the MS Word print.

    Please note I'm running this on an Apple MacBook Pro (with MS Office 365 installed). 

    Adobe version

     

    Zaid Al Hilali
    Community Expert
    Zaid Al HilaliCommunity Expert
    Community Expert
    April 8, 2021
    For fields defined as numeric with a single digit each (like when a form
    has boxed fields - not sure I can make that more clear) the hindi numeral
    is not accepted. Also when I input a date it will not be accepted in hindi
    numerals.. I had already removed in preferences the use of hindi numerals.
    Please understand, the hindi numerals are not my concern, but I was
    reporting it as part of the conversation.
    So:
    1- If I need to fill in an account number where boxes exist for the digits,
    and I setup the group of digits as acctnum0-acctnum9 (by copying multiple)
    after defining acctnum as 1 digit number with zero decimals these fields
    will NOT accept hindi digits.
    2- I had date fields defined as yyyy/mm/dd and they will only accept arabic
    numerals (not hindi)

    I will consider my request for support complete (using a different font)
    since I prefer arabic numerals (exclusively) and suspect no one can refuse
    them -- the only inconvenience is one has to remember to switch to English
    (in my case) otherwise a beep reminds you that hindi is unacceptable.

    The comb feature is what you need to have to insert a bank account number, using this feature, you can copy numbers from elsewhere and paste in one step into the divided field as shown…

    As for the date field, well you're right, if you set the field as "Date" it will always display the date in Arabic umbers 123 not as Hindi ١٢٣, unless you keep this field as a text field where the user type manually ٢٠٢١/٤/٨

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