black lines on images when converting word to pdf from acrobat tab

[Zwrench]

I spent a couple of hours trying to fix this problem. On images when converting docx to pdf by using the acrobat tab in the word documents, black thin lines appear all the time on the images. From the preference button under the same tab, in the advanced section I removed "smooth line to curves" and "shades", but these lines still do not disappear. When I print with "abobe pdf" from words print button, everything is perfect, but I lose the bookmarks. This is irritating. Any solutions? Thanks.

[AnandSri]

Hello Zwrench,

Sorry for the delayed response and inconvenience caused. As per the description above, you are getting black lines on images when converting a Word doc to PDF, Is that correct?

Please try the option to "Print as Image" and see if this brings any difference. To Print as Image, refer to Print PDF as image | Adobe Acrobat, Reader

Also, check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates and see if this makes any difference.

Is it a Mac or Windows machine? What is the dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Is it possible to share the PDF file with us so that we can try it at our end? To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

Let us know how it goes and share your findings.

Regards,

Anand Sri.