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Both Side Printing / Duplex Printing in Acrobat XI Version11.0.20

New Here ,
Feb 28, 2018 Feb 28, 2018

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Dear All,

I am using Acrobat XI Ver 11.0.20 with windows 7. In this version i am unable to print on both sides or duplex. Also note previous version 10 was printing both sides without any problem.

Even after using document properties, this will not working. I need help???

Regards,

Kashif Usman

Printing_Option.jpgDocuement_Properties.jpgVersion.jpg

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Print and prepress

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Community Expert ,
Mar 06, 2018 Mar 06, 2018

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That is strange, because that is the printer's dialogue box. If that one does not show a duplex option or whatever it is called, then there my be no duplex unit installed or the printer driver does not know about it.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 28, 2018 Feb 28, 2018

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What is your printer? Your printer needs to tell the OS about his capabilities.

See here: Duplex Print Does not Work in Windows 7 – TechNet Forum Windows 7 Support Team

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 28, 2018 Feb 28, 2018

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Dear Abambo,

My printer is HP Laserjet P2055dn and it was printing on both sides with Acrobat 10 and windows 7 also.

Regards,

Kashif Usman

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Community Expert ,
Feb 28, 2018 Feb 28, 2018

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In your first screenshot, you are printing your PDF document to Adobe PDF printer, not your Laserjet printer. Please post a screen shot when the Laserjet printer is selected. You need only to post the dialogue box.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 28, 2018 Feb 28, 2018

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Screen.jpg

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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Dear Kashif,

When going to properties, can you choose there duplex printing?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Mar 05, 2018 Mar 05, 2018

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No, I did not find any option

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Community Expert ,
Mar 06, 2018 Mar 06, 2018

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That is strange, because that is the printer's dialogue box. If that one does not show a duplex option or whatever it is called, then there my be no duplex unit installed or the printer driver does not know about it.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Mar 30, 2018 Mar 30, 2018

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Hi Kashifu,

As, Abambo, mentioned this is a hardware driven feature. If your printer doesn't support this feature, you won't get the option on the print dialog window.

Feel free to update the discussion if you have further questions.

-Tariq Dar

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