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Hello, I have tried to open today several pdf documents as well as the Acrobat rdeader app and they all fail. I get error messages saying that Windows cannot find my docs in C:.... indicating the folder and my document. I contacted Microsoft and they uninstalled Windows 10 and reinstalled it successfully with all updates. I have also uninstalled and installed again Acrobat reader. The same problem persists. I cannot have any other solution to this problem. Please help. It is urgent! Many thanks
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Have you checked whether the installed version of Adobe Acrobat reader is corrupt-free and updated?
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Hi there
We are sorry for the trouble. As described the application does not open and gives you the error windows cannot find the docs in C
Would you mind sharing the screenshot of the error message for a better understanding?
You may also, refer to a similar discussion (https://community.adobe.com/t5/acrobat-reader/windows-cannot-find-c-acrord32-exe/td-p/8835378) and see if that works for you.
Let us know how it goes
Regards
Amal