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1

Calculation fields not allowing selection of any fields or javascript

Community Beginner ,
May 01, 2025 May 01, 2025

Hi,

 

When I try to set up a calculation field in Acrobat, it will not let me do anything. Fields can be selected, but when you click "OK" and the dialogue boxes close, no fields are retained as selected.

 

The same happens when trying to fill in simple or full Javascript. When you click "OK," the field returns to being empty, and in these cases, the "simplified field notation" option is unselected and switched to "value is not calculated."

 

I have tried multiple PDFs exported from InDesign as both Interactive and Print PDFs. I also made a PDF directly in Acrobat as a test.

 

All failed.

 

Is this a known bug? Is anyone else having this? I saw one other post from a few weeks ago, but the solution suggested was to use Windows troubleshooter to maximise compatibility (I tried it, but it doesn't work).

 

Windows 11. 24H2 26100.3775
Acrobat Pro 2025.001.20435

TOPICS
JavaScript , PDF forms
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1 ACCEPTED SOLUTION
Community Expert ,
May 01, 2025 May 01, 2025

Select the field properties from the field itself, NOT from the field panel.

View solution in original post

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Community Expert ,
May 01, 2025 May 01, 2025

Select the field properties from the field itself, NOT from the field panel.

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Community Expert ,
May 01, 2025 May 01, 2025

It should work either way. Is this an issue with the new UI? Wouldn't surprise me...

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Community Expert ,
May 01, 2025 May 01, 2025

I've seen this question come up on here multiple times over the past few months with no solution.  @Nesa Nurani solved it in a post a few weeks ago but I can't find the post to link to.  When I saw her solution I tested it with the old UI and it wouldn't hold any calculations or scripts when accessing the properties from the field panel, only from the field directly.  It never happened to me because I never access the properties from the panel so I don't know if this is a new issue or if it has always been that way.

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Community Expert ,
May 03, 2025 May 03, 2025

Yes. I can confirm it's happening with the old UI as well. This is definitely a bug, and one that Adobe should solve ASAP!

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Community Beginner ,
May 02, 2025 May 02, 2025

Brilliant, thank you. This works as a workaround.

Although it is still clearly a bug which Adobe needs to fix (which should be their motto).

Really appreciate this.

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Community Expert ,
May 02, 2025 May 02, 2025

IDK if it's a bug.  I've been using Acrobat Pro since version 6 but I never go into the field properties from the panel.  Did it previously work for you and now it doesn't?   You'd think if you weren't supposed to modify the field properties through the panel they would be disabled.

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Community Beginner ,
May 07, 2025 May 07, 2025
LATEST

Yes, it worked until a few weeks ago for me.

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Community Expert ,
May 01, 2025 May 01, 2025

Is this happening on both macOS and Microsoft Windows computers?

 

If you are on Micrososft Windows, what happens if you repair the installation?

 

If on macOS, what happens if you uninstall/reinstall Acrobat?

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