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Can't convert webpage to PDF

New Here ,
Nov 16, 2016 Nov 16, 2016

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This is the pop I get from my Google Chrome extension when I try to convert the web page to a PDF.

I do have Adobe Reader XI installed on my computer. This is a work laptop - they gave me the access to our Adobe License, so I guess this could be something on my end of things, but I thought I'd see if anyone else has experienced the same problem, and if so, were you able to resolve it?

Thank you!

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Create PDFs

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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 16, 2016 Nov 16, 2016

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Hi Tanner

The Create PDF extension for Chrome works only with Adobe Acrobat XI and above. It doesn't work with Reader.

So you would need to purchase Acrobat XI or Acrobat DC to be able to use it.

Thanks

Tanvi

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Adobe Employee ,
Nov 16, 2016 Nov 16, 2016

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Hi Tanner

The Create PDF extension for Chrome works only with Adobe Acrobat XI and above. It doesn't work with Reader.

So you would need to purchase Acrobat XI or Acrobat DC to be able to use it.

Thanks

Tanvi

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New Here ,
Nov 17, 2016 Nov 17, 2016

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Thank you Tanvi. After posting this, I was looking around a little, and I wondered if that might be the disconnect.

Appreciated,

Tanner

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