Can't Copy to Paste with shortcut keys - Windows 11 Acrobat Pro

Report · Mar 25, 2023

Hello,

I'm suffering a very specific issue with Acrobat Pro that I haven't been able to find anyone else describing. My job requires I fill in a pdf document for the week using their template. The document is a form with many text fields that we need to fill in or select options on it. For whatever reason the COPY shortcut key stopped working a while back. Using CTRL+C has absolutely no effect. I can select text and manually right click and copy, or use the edit option, and the CTRL+V will paste the information without any problems. But CTRL+C and CTRL+X absolutely fail to perform their regular actions. It also appears like CTRL+X deletes whatever is selected. I also have a MacBook and every shortcut key works 100%. I have no idea why on Windows it turns off. Yes, it turns off. I have uninstalled Acrobat and reinstalled it. To find the shortcut key works right after reinstalling Acrobat. Only to have the shortcut key stop working right after I close Acrobat. Would love to know why Windows is doing this, or Acrobat does it and why. I've used the repair option available within Acrobat and it does not work to correct the issue. Worse yet, the shortcut keys function 100% everywhere else except in Acrobat. The shortcut keys work 100% in every other Adobe Software program as well.

Any help would be greatly appreciated.

Report · Aug 01, 2024

I have the exact same issue, I would love to find out what the issue is here, very frustrating !!!

Report · Jan 21, 2025

Same here, it's slowing me down on my workload and is driving me insane, I am glad to know I am not alone with the issue.

Report · May 13, 2025

Yes! It's really irritating that they flood users with so many new "fluff" features and theme/layout updates that are rarely relevant or useful, but can't even get the simplest of the simple, basic functions to work properly.

Report · May 14, 2025

Hi good_customers1577,

We are sorry to hear that you are experiencing issues with Acrobat.

We checked the keyboard shortcuts Ctrl+C and Ctrl+V for copying and pasting. They work find in Acrobat. Please let us know more about the issues you are experiencing when trying to copy and paste the text.

Please refer to the information on keyboard shortcuts for Acrobat in the following help document: https://adobe.ly/4kgtm9R.

Feel free to let us know if you have any questions.

Thanks,

Meenakshi